The arrival should feel like the lobby.

The porte-cochère is the first and last thing a guest experiences, and it is the part of the stay most hotels know least about. Arrival queues form because a ticket has to be written for every car. Departures stall because the guest has no way to call for the car before reaching the door, and no idea how long the wait will be once they do. The desk fields calls, runners are dispatched by radio, and the duty manager settles condition disputes with no record on either side. Valparq gives the hotel the same discipline at the curb that it already has at the front desk: every arrival checked in automatically, every retrieval visible, every handoff recorded.